Personalized
Customer Service
Student Loan Service Center strives to achieve excellence through superior customer service for our customers. We use our expertise in student loans and technology to simplify the Federal consolidation process to a level that is understandable to any individual.
One way that we truly customize the process is that our customers have the same Education Loan Specialist throughout the entire process. You will never get handed around from one person to the next in order to find answers to any of your questions.
We guide our customers through every step of the process so they can be sure they are making the best financial decision. Our representatives will even tell you if you are better off leaving your student loans unconsolidated. Read some of our testimonials to see what some of our past clients have said about the Student Loan Service Center. Contact one of our Education Loan Specialists at 866-231-FUND (3863) for more information.
Knowledgeable
Staff
Our staff is trained on every detail of the Federal student loan consolidation process. This means our representatives can answer any of your questions and make you feel 100% comfortable with the process. Many of our Education Loan Specialists have been through the consolidation process on a personal level so they can easily relate to our customers. When you talk to a Student Loan Service Center representative, you are talking to someone who has been in you shoes. In the end, you walk away from process knowing you received superior service from an expert staff.
Advanced Technology
The Student Loan Service Center has developed cutting edge technology so that our
customers can benefit from paperless applications. Our automated E-signature system allows individuals to receive a break down
of their repayment options, as approved by the Federal government, along with an
application that can be signed electronically.Our clients can literally receive their application and repayment options
in less than one hour of speaking with on of our Education Loan Specialists.
Keeping Customers Informed
We want all of our customers to have the piece of mind that their education finances
are in the best of hands. For this reason we strive to keep our customers informed
of their loan progress from start to finish. Our customers can expect regular updates
on the processing of their loan by phone and email. Each customer has their own
personal Education Loan Specialist so they have a contact every day of the week
for questions and status updates. Contact us at 866-231-FUND (3863) for more information. |
